Duplora ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, services, or communicate with us.
1. Information We Collect
We may collect the following types of information:
Personal information you provide, such as your name, email address, phone number, address, and other contact information.
Transaction details related to purchases or services.
Technical information, including IP address, browser type, cookies, device information, and usage data.
Mobile phone information, SMS opt-in information, and messaging consent data when you choose to receive text messages from us.
2. How We Use Your Information
We may use your information:
To provide and improve our services.
To process orders, payments, and deliver products or services.
To communicate with you regarding your account, orders, appointments, services, or other requested communications.
To send updates, promotions, and marketing communications if you have provided consent.
To provide SMS or text messaging services that you have specifically requested or opted into.
To comply with applicable legal and regulatory obligations.
3. Sharing Your Information
We do not sell your personal data.
We may share information with trusted third-party service providers, such as payment processors, shipping providers, technology providers, or IT support services, only as necessary to operate our business and provide our services.
We may also disclose information when required by law, regulation, legal process, or governmental request.
Mobile information and SMS consent data will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will only be used as necessary to provide the messaging services requested by the user.
4. Data Security
We implement reasonable administrative, technical, and organizational security measures designed to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on applicable law, you may have the right to:
Access your personal information.
Request corrections to inaccurate personal information.
Request deletion of your personal information.
Opt out of marketing communications at any time.
Withdraw consent to receive SMS or text marketing communications.
6. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
📞 (949) 773-4127